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Respect, Process, Results: A Property Manager’s Playbook

by Pat Crosscombe, Founder & CEO, BoardSpace

Hi, I’m Pat Crosscombe, Founder and CEO of BoardSpace. You’re listening to my podcast, the Sidelight: a series that explores the knowledge, history, and a little bit of the magic behind condo and not-for-profit boards. Hi, it's Pat. I'm still at the CCC number one...

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Differences between Condo Managers and Directors (2025)

by Pat Crosscombe, Founder & CEO, BoardSpace

Are you confused about the roles of the Property Manager and the Board of Directors? Many people in a condominium community often find it challenging to understand the differences between these two roles. For most residents, the Condo or HOA Manager is the primary...

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Aiding condo managers on the front lines

by Pat Crosscombe, Founder & CEO, BoardSpace

For condo managers who work on the front lines of condo corporations, day-to-day business may include interacting with owners who might be unfriendly or keeping up with a busy and sometimes demanding board of directors. It takes a special person. The industry is...

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Ten tips for reducing your condo manager’s stress

by Pat Crosscombe, Founder & CEO, BoardSpace

Is your condo or HOA manager stressed? Condo managers are special people working on the front lines of condo corporations and face challenging people regularly.  These people could be owners who might be angry about something or directors who are busy and sometimes...

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How to be the Best Homeowner Association Manager

by Pat Crosscombe, Founder & CEO, BoardSpace

What makes someone the best at managing a homeowners association (HOA), condo, or community association? The job isn’t for the faint of heart. It demands a rare mix of resilience, diplomacy, organization, and technical know-how—qualities that turn ordinary...

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What Makes the Best Condo Managers So Good?

by Pat Crosscombe, Founder & CEO, BoardSpace

What are the best condo managers really like (hint: They're World-Class)? I need to know because I only want World-Class Condo Managers (WCCM) to manage my condo.  After working with many managers over the past ten years, I know first-hand that WCMs make my job as a...

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