What are the best condo managers really like? In my experience, they're world-class. After working with many condo managers over the past decade—both as a board director and now through my work with boards—I’ve seen firsthand how much difference a great manager makes....
Respect, Process, Results: A Property Manager’s Playbook
Hi, I’m Pat Crosscombe, Founder and CEO of BoardSpace. You’re listening to my podcast, the Sidelight: a series that explores the knowledge, history, and a little bit of the magic behind condo and not-for-profit boards. Hi, it's Pat. I'm still at the CCC number one...
Understanding the Differences between Condo Managers and Directors
Still wondering who’s responsible for what? If you live in a condo or sit on a board, chances are you’ve asked:“Isn’t that the Condo Manager’s job?” “Why can’t they just take care of everything?” You’re not alone. Many board members and owners are unsure where the...
How Condo Boards Can Reduce Manager Stress and Burnout
For condo managers working on the front lines of condominium corporations, day-to-day life can be demanding. It often includes dealing with frustrated owners, navigating competing board priorities, and keeping operations moving despite limited time and resources. It...
Ten tips for reducing your condo manager’s stress
Is your condo or HOA manager stressed? Condo managers are special people working on the front lines of condo corporations and face challenging people regularly. These people could be owners who might be angry about something or directors who are busy and sometimes...
How to be the Best Homeowner Association Manager
What makes someone the best at managing a homeowners association (HOA), condo, or community association? The job isn’t for the faint of heart. It demands a rare mix of resilience, diplomacy, organization, and technical know-how—qualities that turn ordinary...