Minute-taking has a reputation for being one of the least-loved jobs on any board — and for good reason. It can be stressful, fast-paced, and sometimes thankless. But done well, it’s one of the most important contributions a director or staff member can make to a...
Best practices for improving condo board communications
No one ever complains about too much communication, but everyone complains about too little. Is it possible to get it right? Absolutely! Here are nine best practices for improving condo board communications. Condos and homeowner associations will find these tips...
Be Prepared to Be Busy: A Director’s Advice
It’s Pat. I’m still here at the 50th celebration of The Horizon. I’m here with Jean Smith and we had a chance to cover a lot of issues. Listen to the podcast or read the transcript. Early plan vs. asbestos grant (1988) — canceled 1990 emergency repairs & $20K...
Respect, Process, Results: A Property Manager’s Playbook
Hi, I’m Pat Crosscombe, Founder and CEO of BoardSpace. You’re listening to my podcast, the Sidelight: a series that explores the knowledge, history, and a little bit of the magic behind condo and not-for-profit boards. Hi, it's Pat. I'm still at the CCC number one...
Consent Agenda: A Simple Way to Run More Focused Board Meetings
Many board meetings get sidetracked by routine updates and items that don’t need discussion. If your meetings are running long and losing focus, there’s a simple solution: the consent agenda. Used correctly, a consent agenda can help your board save time, stay on...

Creating a Board Meeting Agenda That Works
An effective board meeting starts with a solid agenda. Whether you’re leading a nonprofit, condo board, or association, the agenda sets the tone, keeps discussions on track, and ensures meetings are focused and productive. Here’s how to build a board meeting agenda...
Effective Board Meetings: Strategies for Success
Are your board meetings effective? If not, you're not alone. Many organizations struggle with poorly attended, lengthy, unproductive meetings that lack clear purpose and outcomes. It's time to transform your board meetings into effective sessions that drive results...
Make finding documents easy: Best Tips
Getting organized and keeping track of your documents is easy if you have a system and ALWAYS follow it. This system consists of two parts: Document Naming Guide and Tag Library. The document naming guide and Tag Library work together. They are two sides of the same...
Keys to HOA & condo board success
Serving as an HOA or condo board director can be a daunting task. The job comes with lots of responsibilities. Managing a homeowner association's affairs often includes making tough financial decisions. Why do some homeowner association boards excel and others...
Pot and Condos: Communicating out of a stink
What is the stink about pot? Pot certainly has a distinctive odour, but it’s not the smell that is causing a stink; it’s the legalization of it. Pot (or cannabis) is now legal in Canada, and where it has already been legalized in many US states, it has caused some...