BoardSpace Blog
Seven tips for building trust in condo communities
It is unlikely that the condo’s declaration, bylaws, rules, or policies include any reference to trust; yet good governance cannot be achieved without it. Directors might assume that meeting their fiduciary responsibilities is enough, but specific actions that provide...
A condo board’s guide to fixing people problems
Attempting to fix a condo board's problem does not usually result in calling the police. If a fight breaks out at a condo board meeting and the police are called to assist, most directors recognize that there is a problem. These types of problems usually escalate over...
Collaborative Document Editing with LiveDocs
Released in beta on December 9, 2022. Many of our customers asked for a feature that would allow for the collaborative editing of documents. We listened, pondered, reviewed the idea, and planned its implementation. We now have our beta version of this feature in...
Make sure finding documents is easy: Eight Best Tips
Keeping track of all your documents is hard. It was hard when our records were paper and kept in filing cabinets. It is just as hard now that our documents are digitized and stored in file or board management systems. Using the wrong document management system results...
Keys to HOA board success: the best practices of successful directors
Serving as an HOA board director can be a daunting task. The job comes with lots of responsibilities. Managing a homeowner association's affairs often includes making tough financial decisions. Why do some homeowner association boards excel and others struggle? Many...
Interview with condo industry professional Pat Crosscombe, CEO BoardSpace
New York City Apartment Building Chat is a podcast that interviews industry professionals in the co-op and condo industry who are great resources for coop and condo boards. Host Tina Larsson invited Pat Crosscombe to her podcast. Tina Larsson: Hi everyone and welcome...
Is your condo manager stressed? 10 tips for reducing stress
Don't stress your condo manager! Condo managers are special people working on the front lines of condo corporations and face challenging people regularly. These people could be owners who might be angry about something or directors who are busy and sometimes very...
WEBINAR How to hold perfect board meetings
A marriage of technique & technology A webinar for directors, admins, managers, recording secretaries of condo, coop, association, charity & nonprofits boards of directors. Do you have perfect board meetings? No, not likelyDid your last board meeting go as...
Best practices for managing difficult people at an AGM
I have attended many Annual General Meetings. Some have been very interesting mostly because they drove me nuts for the same reason, because “Kim” attended. Managing difficult people at an AGM takes practice, but take heart, the skills can be learned. Who is “Kim”?...
Effective decision making for boards of directors: Three easy steps
Effective decision making is never easy. Every non-profit expects its board of directors to make the right decisions. Implementing a process that will help a board make good decisions is preferable to an add-hoc process. This post details a three-step process that...