Minute-taking has a reputation for being one of the least-loved jobs on any board — and for good reason. It can be stressful, fast-paced, and sometimes thankless. But done well, it’s one of the most important contributions a director or staff member can make to a...
Best practices for improving condo board communications
No one ever complains about too much communication, but everyone complains about too little. Is it possible to get it right? Absolutely! Here are nine best practices for improving condo board communications. Condos and homeowner associations will find these tips...
Why Serving on Your Condo Board Matters
I'm here with James Corkery, the vice president of CCC Number One. CCC Number One is celebrating their 50th anniversary. How cool is that? Here is what we talked about. The 50th Anniversary of CCC #1 How He Got Involved with the Board The Importance of a “Working...
Understanding the Differences between Condo Managers and Directors
Still wondering who’s responsible for what? If you live in a condo or sit on a board, chances are you’ve asked:“Isn’t that the Condo Manager’s job?” “Why can’t they just take care of everything?” You’re not alone. Many board members and owners are unsure where the...
Continuing education for condo board directors
Condominiums are complex entities to manage, yet they are governed by elected directors who are not required to have any relevant expertise. Most new directors have no prior experience on a condo board. If a director has expertise pertinent to the condominium, it is...
Seven tips for building trust in condo communities
It is unlikely that the condo’s declaration, bylaws, rules, or policies include any reference to building trust; yet good governance cannot be achieved without it. Directors might assume that meeting their fiduciary responsibilities is enough, but specific actions...
A condo board’s guide to fixing people problems
Attempting to fix a condo board's problem does not usually result in calling the police. If a fight breaks out at a condo board meeting and the police are called to assist, most directors recognize that there is a problem. These types of problems usually escalate over...
Keys to HOA & condo board success
Serving as an HOA or condo board director can be a daunting task. The job comes with lots of responsibilities. Managing a homeowner association's affairs often includes making tough financial decisions. Why do some homeowner association boards excel and others...
Pot and Condos: Communicating out of a stink
What is the stink about pot? Pot certainly has a distinctive odour, but it’s not the smell that is causing a stink; it’s the legalization of it. Pot (or cannabis) is now legal in Canada, and where it has already been legalized in many US states, it has caused some...
Best practices for managing difficult people at an AGM
I have attended many Annual General Meetings. Some have been very interesting mostly because they drove me nuts for the same reason, because “Kim” attended. Managing difficult people at an AGM takes practice, but take heart, the skills can be learned. Who is “Kim”?...