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Why Serving on Your Condo Board Matters

by Pat Crosscombe, Founder & CEO, BoardSpace

I'm here with James Corkery, the vice president of CCC Number One. CCC Number One is celebrating their 50th anniversary. How cool is that? Here is what we talked about. The 50th Anniversary of CCC #1 How He Got Involved with the Board The Importance of a “Working...

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Differences between Condo Managers and Directors (2025)

by Pat Crosscombe, Founder & CEO, BoardSpace

Are you confused about the roles of the Property Manager and the Board of Directors? Many people in a condominium community often find it challenging to understand the differences between these two roles. For most residents, the Condo or HOA Manager is the primary...

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Continuing education for condo board directors

by Pat Crosscombe, Founder & CEO, BoardSpace

Condominiums are complex entities to manage, yet they are governed by elected directors who are not required to have any relevant expertise. Most new directors have no prior experience on a condo board. If a director has expertise pertinent to the condominium, it is...

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Seven tips for building trust in condo communities

by Pat Crosscombe, Founder & CEO, BoardSpace

It is unlikely that the condo’s declaration, bylaws, rules, or policies include any reference to building trust; yet good governance cannot be achieved without it. Directors might assume that meeting their fiduciary responsibilities is enough, but specific actions...

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A condo board’s guide to fixing people problems

by Pat Crosscombe, Founder & CEO, BoardSpace

Attempting to fix a condo board's problem does not usually result in calling the police. If a fight breaks out at a condo board meeting and the police are called to assist, most directors recognize that there is a problem. These types of problems usually escalate over...

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Keys to HOA & condo board success

by Pat Crosscombe, Founder & CEO, BoardSpace

Serving as an HOA or condo board director can be a daunting task. The job comes with lots of responsibilities.  Managing a homeowner association's affairs often includes making tough financial decisions. Why do some homeowner association boards excel and others...

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Ten tips for reducing your condo manager’s stress

by Pat Crosscombe, Founder & CEO, BoardSpace

Is your condo or HOA manager stressed? Condo managers are special people working on the front lines of condo corporations and face challenging people regularly.  These people could be owners who might be angry about something or directors who are busy and sometimes...

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Pot and Condos: Communicating out of a stink

by Pat Crosscombe, Founder & CEO, BoardSpace

What is the stink about pot? Pot certainly has a distinctive odour, but it’s not the smell that is causing a stink; it’s the legalization of it. Pot (or cannabis) is now legal in Canada, and where it has already been legalized in many US states, it has caused some...

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Best practices for managing difficult people at an AGM

by Pat Crosscombe, Founder & CEO, BoardSpace

I have attended many Annual General Meetings. Some have been very interesting mostly because they drove me nuts for the same reason, because “Kim” attended. Managing difficult people at an AGM takes practice, but take heart, the skills can be learned. Who is “Kim”?...

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Effective decision making for boards of directors

by Pat Crosscombe, Founder & CEO, BoardSpace

Effective decision-making is never easy. Every non-profit expects its board of directors to make the right decisions. Implementing a process that will help a board make good decisions is preferable to an ad-hoc process.  This post details a three-step process to help...

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