How to make board meetings more productive

by | Sep 7, 2017 | Minutes, Non-Profit Focused

Are your board meetings frustrating because the minutes are never ready on time? You’re not alone. Directors typically meet once a month, whereas condo or HOA managers and administrators attend far more. And yet, no matter how often we meet, one issue always crops up: late or missing minutes.

Why Meetings Feel Like a Chore

Board meetings are essential, but let’s be honest—they don’t always feel like a good use of time. They drag when they run long, lack focus, or have no agenda. Add in the stress of waiting weeks (or even months) for draft minutes, and the frustration only grows.

Annual General Meetings (AGMs) are worse. Owners may not see draft minutes until the following year—long after the details have faded. While laws require that minutes exist, few jurisdictions set deadlines for producing them. The result? Important details are forgotten, decisions get debated all over again, and action items fall through the cracks.

Volunteers Can’t Keep Up

Most recording secretaries mean well, but the job is tough. Handwritten notes are slow to type up, and even laptop users struggle to keep up with the discussion. Volunteers rarely have the time to finish minutes quickly, and boards end up stuck in a cycle of delays. By the time the minutes are ready, directors can barely recall what was said—let alone who agreed to do what.

When I served as both president and recording secretary, I set myself a goal: draft minutes within 48 hours. With the right tools, it was actually possible.

A Smarter Way to Handle Minutes

The key to timely, accurate minutes is preparation—and the right technology.

  • Prepare in advance. I built my agenda in BoardSpace, adding short summaries, draft motions, and notes from the manager’s report. By the time the meeting started, I already had a draft minutes template.
  • Capture decisions live. During the meeting, I typed notes directly into BoardSpace and projected them onto a screen. Directors could see their comments recorded in real time and correct errors immediately.
  • Finish fast. The next day, I made minor edits and circulated the draft for review. Everyone got accurate minutes while the discussion was still fresh in their minds.

After a few tries, I had it down to a routine. For the first time, our board had minutes ready the day after the meeting.

Stop Thinking of Minutes as a Nuisance

It’s easy for board members to view minutes as a chore—something you “have to do” because the law says so. But this mindset is what makes meetings feel frustrating and unproductive. When you stop thinking of minutes as a nuisance, you start to see them as one of your most valuable governance tools.

“Stop thinking of board minutes as a nuisance—they’re your board’s memory.”

Minutes are more than paperwork. They are the official record of decisions, the foundation of your board’s accountability, and the memory of your organization. Without timely, accurate minutes, directors forget what was agreed upon, actions fall through the cracks, and future boards are left guessing why past decisions were made.

Condo, HOA, and nonprofit boards that embrace minutes as a strategic tool find their meetings run more smoothly. Clear records reduce repeat debates, help property managers act quickly, and give owners confidence that the board is organized and transparent. Minutes also stand up better in court if disputes arise—making them a safeguard as much as a reference.

“Accurate minutes aren’t just paperwork, they’re your best governance tool.”

The good news is that creating high-quality minutes doesn’t have to take hours. With preparation and the right technology, boards can transform the minutes process into a streamlined part of the meeting itself. Tools like BoardSpace connect agendas, motions, and actions directly to minutes, cutting the workload dramatically and delivering review-ready drafts in days, not weeks.

When boards make this shift, meetings stop being bogged down by memory gaps and repetitive discussions. Directors can focus on decisions that matter, property managers can act with clarity, and everyone benefits from a stronger record of the board’s work.

Why Minutes Matter More Than You Think

Minutes aren’t just a legal requirement—they’re a powerful governance tool. Accurate minutes:

  • Provide a reliable record of decisions (which stand up in disputes or audits).
  • Keep directors accountable for action items.
  • Preserve the organization’s history for future boards.

Instead of treating minutes as a nuisance, boards can use them as a tool for transparency and efficiency.

How BoardSpace Makes It Easier

BoardSpace was built to solve exactly this problem. By linking agendas, motions, actions, and minutes in one platform, it makes drafting and distributing minutes quick and painless. Directors can review minutes online anytime, and automated reminders ensure no one forgets their tasks. The result? More productive meetings and fewer arguments about “what we actually decided.”

Meetings Can Be Better

Serving on a board is demanding, but it doesn’t have to be miserable. With a mindset shift and the right technology, meetings can be shorter, more focused, and yes—even enjoyable. After all, when you’re not bogged down by disorganization and late minutes, it’s easier to appreciate the real reason you volunteered: contributing to your community.

FAQs

Q: Why do boards treat minutes like a nuisance?
A: Many boards see minutes as tedious paperwork, often rushed through at the last minute. But when minutes are late or inaccurate, meetings become repetitive, decisions get lost, and accountability suffers.
Q: How can boards stop thinking of minutes as a nuisance?
A: By reframing minutes as a governance tool. Minutes document decisions, track accountability, and preserve the history of the organization. With the right preparation and technology, they can be drafted quickly and used strategically—not dreaded.
Q: Are minutes really that important for condos, HOAs, and nonprofits?
A: Absolutely. Accurate minutes stand up in disputes, clarify decisions for managers, and provide continuity when directors change. They’re not just a legal requirement—they’re the board’s memory and a communication tool for the community.
Q: How can technology make minutes less of a burden?
A: Software like BoardSpace connects agendas, motions, and actions directly to minutes, making the drafting process much faster.
Editor: Pat Crosscombe

Editor: Pat Crosscombe

Founder & CEO BoardSpace

Pat writes extensively about best practices in board governance and management for condo and nonprofit boards of directors.

2 Comments

  1. Krunal Pandit

    The meetings are really important and also it’s fun because if you are work with free atmosphere then it’ll be helpful for the future and use the minutes meeting transcription software helps to record and make helps to build a proper work.

    Reply

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