Episode 3: Action Stations: Follow-Ups That Don’t Fall Flat
Decisions are great—but without action, they’re just good intentions. In Episode 3, we’re rolling up our sleeves and diving into how BoardSpace helps boards stay accountable by turning decisions into real, trackable follow-up.
What It Is
BoardSpace’s Action Tracker feature allows you to assign, monitor, and complete action items directly from meetings. No need for sticky notes, spreadsheets, or “I’ll remember it” promises. Everything is organized in one place and tied directly to the board’s official records.
How It Works
Actions can be created instantly during meetings, while drafting minutes, or even after a meeting concludes. Each action item includes:
- A clear description of the task
- Who it’s assigned to (one person or multiple people)
- Due date (required)
- Status (Open, In Progress, Completed)
Actions can be assigned to an individual or a group. When assigned to multiple people, action items become mini project management tools—perfectly scaled for board work without overwhelming the team.
Directors and administrators can filter actions by person, status, board, or meeting—making it easy to keep track of progress.
[Insert screenshot showing a new action being created linked to an agenda item.]
Stories from the Board Table
1. Meet Olivia, the Organized Secretary Olivia used to leave meetings with a handwritten list of who promised to do what. By the next meeting, half of it was missing. Now, she creates action items during meetings in BoardSpace, assigning them with deadlines. When she reviews the list before the next meeting, everything is there—clear, accountable, and on track.
2. Ravi, the Reluctant Taskmaster Ravi hated chasing people about incomplete tasks. BoardSpace took the pressure off. Now everyone sees their assigned actions in one dashboard. Ravi doesn’t have to nag—the system keeps everyone honest. He says it’s the best assistant he never had to hire.
3. Grace, the Project Manager in Disguise Grace is chairing a condo board and found herself running mini-projects for building maintenance, landscaping, and insurance renewals. By assigning team actions in BoardSpace, she created small project workflows—without needing complicated external tools. Her directors think she’s magic.
Before and After: Action Tracking
| Before BoardSpace | After BoardSpace |
| Decisions were made… but follow-ups disappeared into emails, sticky notes, or someone’s memory. | Every action is recorded and assigned to one person or a team, with clear deadlines. |
| Nobody could remember who agreed to what by the next meeting. | Directors can easily review their tasks and update statuses. |
| Assignments were vague or forgotten entirely, leading to frustration and repeated discussions. | Meetings start with a quick review of outstanding actions—no hunting, no finger-pointing. |
BoardSpace turns “good intentions” into “completed actions” with accountability built right in.
Benefits for Users and Organizations
“Before we used BoardSpace, we’d agree on things at meetings and then… nothing. Now actions are visible, tracked, and actually get done.” – Chair, Housing Co-op Board
- Accountability without the awkwardness – everyone sees their assignments clearly.
- No more lost follow-ups – action items don’t get buried in email chains.
- Easy meeting prep – review outstanding actions before meetings without searching.
- Historical record – track what’s been done (and what’s been forgotten).
Creative Uses
- Use BoardSpace to manage committee work between board meetings.
- Assign actions for recurring annual tasks—like filing corporate returns—with clear future due dates.
- Track onboarding tasks for new directors.
Pro Tip: Actions can be created from anywhere—during a meeting, after reviewing minutes, or even while prepping an agenda for next month. Flexibility is built right in.
Connected Features
Action tracking isn’t just standalone—it’s woven into everything else in BoardSpace.
- Link actions directly to meeting minutes and agenda items.
- Attach relevant documents to actions.
- Close the governance loop: decision made, action assigned, task completed—all inside one system.
BoardSpace ensures that decisions turn into results—not just more discussions.
Meme Moments
“Decisions without actions are just… nice conversations.” (BoardSpace: Where talk becomes tasks.)
“Follow-up emails are where good intentions go to die.” (BoardSpace: Assign it. Track it. Done.)
“Remember when someone said they’d handle it? Neither do we.” (BoardSpace: Because memory isn’t a project management tool.)
Wrapping Up
Good governance isn’t just about making decisions—it’s about making sure those decisions lead to action. With BoardSpace, every commitment made around the board table turns into a visible, trackable action item.
No more forgotten promises.
No more lost tasks.
Just clear accountability and real progress.
Next time on Inside the BoardSpace Toolbox.
Stay tuned for Episode 4, where we explore polls and decisions—because sometimes boards need a quick, clear way to gather opinions between meetings!