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Get Extra Help with Onboarding

Get help when needed.

FAQs

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Starting with new software can be overwhelming—especially when your board members are busy and your admin support is limited.

That’s why we offer tailored onboarding support.

We’ll guide or handle the setup, then coach you and your board through your first meetings so you can confidently take it from there.

Whether you’re a do-it-yourselfer or want hands-on help, we have a tier that fits.

Benefits

  • NTake the guess work out of setup.
  • NSetup for long-term success
  • NSave time so you can keep doing your board work.

What's included?

Standard

For all new BoardSpace customers.

We’ll guide you through setup with two live coaching sessions—you do the setup.

Includes:
Two × 30-minute video sessions:
 • Introduction to BoardSpace
 • Agenda walkthrough & meeting cycle

Premium

For boards that want help getting started—we do the setup for you.

Includes:
– Add board directors & staff
– Upload 3 meeting minutes
– Create 2 agenda templates
– Add action items
– Set up initial tag library
– Configure events & polls
– Two 30-minute sessions:
 • Introduction to BoardSpace
 • Customize an agenda & meeting cycle
 • Post-meeting review

Ongoing

For boards already using BoardSpace who need yearly help as members change or questions arise.

Includes:
– Manage updates to memberships
– Review & revise:
 • Agenda templates
 • Minutes
 • Tag library
– Three × 30-minute training sessions:
 • Intro for new board members
 • Refresher for returning members
 • Overview for new admins

Frequently Asked Questions

I need some help organizing my tags and documents. Can you do that for us?

Yes! With our Premium onboarding, we’ll take care of the setup for you—including your tag library and document uploads.

We’re short-staffed and don’t have time to onboard properly. Can you do it for us?

Absolutely. With Premium, we handle the initial setup so you don’t have to. You just show up for the coaching sessions.

Can I ask governance or board-related questions during onboarding?

Yes. We’re not just tech support—we understand how boards work and we’re happy to share best practices.

Will you take our meeting minutes?

We offer optional recording secretary services. Just let us know if you’d like to add that to your onboarding.

What onboarding is included with the annual subscription?

Our Standard onboarding is included. It gives you two coaching sessions to walk you through getting started.

Check out these other features

Check out these other features

Documents

Meetings

Actions

Polls

Find